In the Summer of 2025 You will Get a New Case Manager

Here is an example we made to help explain what it means to get a new case manager

Right now, Jesse has one agency: Howard

In June 2025, Jesse will have two agencies:

Agency #1: Howard (stays the same)

  • Jesse will keep the same staff from Howard.
  • Howard will still find and supervise staff to work with Jesse.
  • Howard will make sure Jesse’s shared living provider follows your ISA.

Agency #2: The New Case Management Agencies

  • There are 2 choices: Benchmark or Columbus
  • The new agency will help Jesse get a new case manager.
  • It will be Jesse’s case manager agency.
  • They do NOT have staff to work with Jesse, ONLY case managers.

Read our handout for more information.

Your Case Manager is going to change-Sample Agency

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